Our Terms and Conditions

1. Definitions
We, US or “Company” >> means Ace tv and video
“Contract” means any contract between the Company and the Customer for the sale and purchase of Goods
“Customer” means the person(s) or company whose order for the Goods is accepted by the Company
“Goods” means any goods or services which the Company is to supply to the Customer

2. Conditions
All orders are accepted by the Company subject to and in accordance with the following Conditions of Sale

3. Prices
Prices for Goods specified in this on line shop are in £ sterling, inclusive of VAT and delivery ( UK Only ).The Company reserves the right to change prices without notice at any time. Prices charged will be those prevailing when an order is placed.

4. Delivery ( UK Only )
We will endeavour to be as accurate as possible with delivery dates, however any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses you might incur as a result of a delay in receiving your goods or subsequent delays that may result from delivery problems.

5. Payment
We give a 12 month guarantee on all products unless otherwise stated. Once paid for if faulty the return of goods under guarantee will have to be paid by customer. Payment terms are credit card, cheq or bank transfer. Goods delivered only after cheqs cleared and autherised.

6. Guarantee
The Company will endeavour to transfer to the Customer the benefit of any warranty or guarantee given to it by the manufacturer of Goods. Not all Goods are supplied with a manufacturers or Company guarantee. The guarantees that are supplied will vary in duration. It is the Customer’s responsibility to check at the time of purchase whether the Company’s guarantee is applicable. Where Goods are covered by our guarantee, any defects which, under proper use, appear in the Goods within a period of twelve months (unless otherwise stated by the Company) and which are due to faulty materials, workmanship or design will be made good by the Company either by repair, or at the Company’s option, replacement (which is the Company’s sole obligation and the Customer’s sole remedy under this provision). Misuse, Neglect, impact, Spillage and acts of god are not covered under guarantee.

7. Recording of telephone calls
The Company reserves the right to record live speech telephone calls made to any of its premises mainly for training purposes.

8. Inspection, defects or non delivery
All goods must be inspected before you sign for delivery, any damage or shortage must be reported within 48hrs. We are not liable for software problems or computer viruses. The Company will not be liable for any non-delivery of Goods unless written notice is given to the Company within 5 days of the date when Goods should have been delivered in the ordinary course of events. We will then chase the courier company for the order and your signiture of receiving the goods.

9. Returns
We do not have a money back guarantee on any goods only if dead on arrival or damaged and a replacement is not available.The Customer is responsible for returning Goods to the Company and for providing proof of delivery of such return. Goods will be returned at the Customer’s expense.

10. Description
All specifications, drawings, photographs and particulars of weights, dimensions, capacity or other details contained in the on line shop are intended to give a general idea of the Goods and is for illustration puposes.

11. Risk of ownership
The risk of damage to or loss of Goods will pass to the Customer when the Goods are unloaded from the delivery vehicles at the Customer’s premises. Ownership of the Goods shall not pass to the Customer until the Company has received in full (in cash or cleared funds) all sums due in respect of the Goods.Until ownership passes to the Customer

12. Privacy
Ace Tv takes privacy seriously, we do not store any credit card details on our site as our
transactions go through paypal.  Any details of emails or subcription to our newsletters
are never shared with anyone, and anyone can easily unsubscribe at anytime.
Anyone feel they are getting spam from us can contact us from the contacts page.